Personalized Pet Clay Sculpture
Order Processing & Shipping
- Order Processing Time: 10-20 business days
- Shipping Time: 6-12 business days
- We ship worldwide, but within the U.S., we only offer shipping to the contiguous United States.
- Please note that shipping times may be extended if you request modifications to your order
For more details, please visit our Shipping Policy page.
Return Policy
At Pawoohoo, due to the custom nature of our products, we don’t offer returns once your order has shipped.
However, if you need to cancel, you can do so within 12 hours of placing your order. After 12 hours, a 45% restocking fee will apply to help cover part of the artwork costs. We also offer unlimited revisions before shipping to ensure you’re completely satisfied with your custom piece.
For more details, please visit our Return Policy page.
Capture Your Pet’s Spirit in Clay
Handcrafted from start to finish, each piece is shaped, carved, colored, and baked without a model—crafted entirely by the skilled hands of master artists.
Quality Control Experts: Guaranteed High Similarity.
A Quality Control Experts ensures each custom pet sculpture is crafted to perfection. Handcrafting requires extreme attention to detail, from lifelike fur to facial features. After hours of work, sculptors may experience visual fatigue, making it challenging to spot small imperfections. The quality control experts reviews each piece for fine details, consistency, and overall quality, making final adjustments to accurately capture the pet and uphold our high craftsmanship standards.
High-Quality, Safe Materials
How it Works
Upload Pet Photos
Choose your product, customize it, and upload 1-5 clear photos of your pet from the front, side, and back. Ensure the photos are taken in natural light to highlight your pet's features.
Create
Production takes 10-20 business days, as our sculptures meticulously capture your pet's movements, fur, and expressions.
Approval & Finish
We’ll send you photos of the finished sculpture for approval or any changes. Once approved, we’ll fire the sculpture to cure it.
Shipping
The sculpture will be packed for shipment. delivery takes 6-12 days. For expedited shipping, please email us to discuss options.
Frequently Asked Questions
Is it free to add a collar?
Yes, adding small accessories like a hat, collar, or scarf is free. However, adding a platform, bed, or placing the figurine on other ceramic items (boxes, mugs, etc.) will incur an extra cost. Please message us for pricing before placing your order.
Can I add my pet's name and date of birth to the base of my sculpture?
Yes.
Will it deform, fade, or crack?
No, we use high-grade polymer clay, and each figurine is 100% handmade. Hand wash only, and avoid abrasive brushes or sponges to prevent damage.
Can I preview it before finalizing?
Yes, we provide a preview of the the finished figurine before shipping. Once approved, we will bake and ship.
What if I’m not satisfied with my pet sculpture?
We’ll work with you throughout the process. Once you confirm your satisfaction, we'll ship it.
Are my pet photos good enough?
We review all photos upon receiving your order. If there’s an issue, we’ll email you for more photos. The best photos are taken in natural daylight (no flash) and at eye level with your pet.
Do you ship worldwide?
Yes, we offer free worldwide shipping with full tracking.
Can you feature my pet on your website?
Tag us on Instagram @pawoohoo, and we’ll try to showcase your pet as our next superstar.
