Addresses We Ship To
We currently ship to the United States (including Hawaii and Alaska), Canada, United Kingdom, Germany, and Australia.
Please note:
-
We do not ship to Puerto Rico, Virgin Islands, Guam, or PO Boxes/APO addresses.
Production & Shipping Times
All our products are custom-made by our artists in the order they’re received.
Shipping time depends on the destination — see the charts below for details.
Product Production Times:
|
Product |
Production Time (Calendar Days) |
|---|---|
|
Pet Clay Statue |
5-7 days |
|
Pet Head Figurine Fridge Magnets |
2–3 days |
|
Glass Pet Portrait |
5-7 days |
|
Pet Portrait Coffee Mug |
20–40 days |
|
Pet Bookmark |
5–7 days |
|
Pet Keychain |
5–7 days |
|
Pet Clay Urn |
5–7 days |
|
Clay Pet Head + Ceramic Urn |
5–7 days |
|
Clay Pet Head + Ceramic Mug |
5–7 days |
Country Shipping Times:
| Country/Region | Shipping Method | Delivery Time (Calendar Days) |
|---|---|---|
| United States (Mainland) | Free Standard Shipping | 6–12 days |
| Insured Express Shipping | 3–8 days | |
| United States (Hawaii/Alaska) | Free Standard Shipping | 7–14 days |
| Canada | Free Standard Shipping | 10–17 days |
| United Kingdom | Free Standard Shipping | 8–12 days |
| Germany | Free Standard Shipping | 8–12 days |
| Australia | Free Standard Shipping | 8–12 days |
Important Notes:
- Any requested changes to your order may extend the production time.
- We allow a maximum of 2 days (48 hours) for customer artwork approval. If we do not hear from you in 48 hours, we will auto-approve and sent out your order.
- Shipping times are estimates and start after your order ships, not from the date you place your order.
- Delays may happen due to invalid addresses, customs clearance, or other unexpected issues.
Shipping Costs
-
United States: Free standard shipping to the 48 contiguous states, Hawaii, and Alaska.
-
Canada, United Kingdom, Germany, Australia: Free standard shipping.
Order Tracking
Once your order ships, you’ll receive a tracking number by email.
If you have any questions, feel free to contact us here https://pawoohoo.com/pages/contact.
