Custom Dog Pet Urn
Order Processing & Shipping
- Order Processing Time: 10-20 days
- Shipping Time: 6-12 days
- We offer free shipping to the 48 contiguous states. Additional flat shipping fees apply for Alaska and Hawaii.
- Please note that shipping times may be extended if you request modifications to your order
For more details, please visit our Shipping Policy page.
Return Policy
At Pawoohoo, due to the custom nature of our products, we don’t offer returns once your order has shipped.
However, if you need to cancel, you can do so within 6 hours of placing your order. After 6 hours, a 45% restocking fee will apply to help cover part of the artwork costs. We also offer unlimited revisions before shipping to ensure you’re completely satisfied with your custom piece.
For more details, please visit our Return Policy page.
Keep their hair and ashes close, forever honoring the love, joy, and memories they brought into your life.
Why Choose Our Handmade Clay Pet Urns?
Custom Clay Sculptures: Every urn features a unique clay sculpture of your pet, crafted from the photo you provide.
Personalized Engraving: Add your pet’s name, date of passing, and a heartfelt message.
Handmade & Durable: Each urn is handmade from clay and fired for lasting durability.
Sympathy Gift: A meaningful and thoughtful gift for grieving pet parents
High-Quality, Safe Materials
How it Works
Frequently Asked Questions
Is it free to add a collar?
Yes, adding small accessories like a hat, collar, or scarf is free. However, adding a platform, bed, or placing the figurine on other ceramic items (boxes, mugs, etc.) will incur an extra cost. Please message us for pricing before placing your order.
Can I add my pet's name and date of birth to the base of my sculpture?
Yes.
Will it deform, fade, or crack?
No, we use high-grade polymer clay, and each figurine is 100% handmade. Hand wash only, and avoid abrasive brushes or sponges to prevent damage.
Can I preview it before finalizing?
Yes, we provide a preview of the the finished figurine before shipping. Once approved, we will bake and ship.
What if I’m not satisfied with my pet sculpture?
We’ll work with you throughout the process. Once you confirm your satisfaction, we'll ship it.
Are my pet photos good enough?
We review all photos upon receiving your order. If there’s an issue, we’ll email you for more photos. The best photos are taken in natural daylight (no flash) and at eye level with your pet.
Do you ship worldwide?
No. We offer free shipping to the 48 contiguous states. Additional flat shipping fees apply for Alaska and Hawaii.
Can you feature my pet on your website?
Tag us on Instagram @pawoohoo, and we’ll try to showcase your pet as our next superstar.
